Brand is an important symbol of high-quality development, and strengthening brand building is an important way to meet the needs of the people for a better life. FGI Science And Technology Co., Ltd. (hereinafter referred to as "FGI") is a mixed-ownership enterprise controlled by Shandong Energy Group. In April 2021, FGI successfully landed on the Science and Technology Innovation Board, becoming the first listed company in Shandong Province. It is a high-tech enterprise in Shandong Province specializing in the research and development, production, sales and service of high-power power electronic energy-saving control technology and related products. After nearly 30 years of development, FGI has become one of the leading enterprises in the field of new energy and electrical energy-saving high-endequipment manufacturing in China.
FGI technology innovation continues to break through, in the high-voltage frequency inverter, high-voltage dynamic reactive power compensation device, rail transit energy feedback device and other product technology, accumulated a number of domestic advanced high-power power electronic energy-saving control technology, adhere to the power electronic equipment as the basis and continue to in-depth cultivation, based on motor drive and control, power electronics, industrial network communication and other technologies. Focus on the application of green electricity scenarios such as less electricity (frequency inverter), good use of electricity (power quality management), renewable electricity (rail transit energy feedback), explosion-proof electricity (coal mine explosion-proof electricity), energy storage (new electrochemical energy storage +PCS), to realize the input, output, conversion and storage of electric energy, to realize the interconnection and complementarization of different energy forms, and the organic connection between production and consumption. Achieve the integration of energy flows with different characteristics. FGI relies on technological innovation, reliable quality and service to guarantee, and its products have been widely used in new energy, rail transit, industrial control, smart grid, explosion-proof electrical and other fields, winning high recognition and praise from customers.
FGI has a high-quality research and development team, and constantly introduce new products and new technologies with independent intellectual property rights. In the high voltage dynamic reactive power compensation device, high voltage frequency inverter, rail transit energy feedback device and other product technology has reached the domestic leading level, some product technology has reached the international advanced level.Through international cooperation, we jointly build a power electronics laboratory with Cardiff University, introduce international advanced technology and management experience, and constantly improve our technical level and innovation ability. Excellence in quality management, FGI strictly control product quality, advanced and rigorous technical design, production process and sophisticated production equipment is a reliable guarantee to improve product quality.Total quality management runs through the whole process of operation, the manufacturing process strictly controls quality, complies with the requirements of lean production, pays attention to product quality, work quality and management quality from the five factors of human, machine, material, law and environment, to ensure the good realization of the process and ensure higher product performance and reliability.
FGI always adheres to the principle of "quality first", has established a sound quality management system, passed ISO9001, ISO14001, OHSAS18001 and other international certifications, with CNAS laboratories recognized by the China National Accreditation Committee for Conformity Assessment, starting from raw material procurement, production process control, product inspection and other aspects. Strictly control product quality to ensure that each product can meet customer needs and expectations, and constantly improve product quality and service quality to create greater value for customers.
"Service is everywhere, customer is always first" is the true portrayal of FGI service, to provide customers with a full range of high-quality services. Through the establishment of a number of service centers throughout the country, to provide customers with timely and efficient service. FGI also launched the "one-stop customer butler" service model, to provide customers with the full service from pre-sales consultation, sales support to after-sales service, so that customers have no worries.
FGI actively participates in exhibitions and industry events at domestic and abroad, showcases the company's products and technologies, and conveys the company's brand concept and values to the public. In recent years, the market share of FGI products has been increasing, and it has won a number of honorary titles such as "China Famous Brand Products", "Shandong Good Products" and "Shandong Provincial Governor Quality Award". The products have been exported to more than 40 countries and regions in Europe, Asia, Africa, etc., and have won high recognition and praise from international customers. At present, the FGI customers in the world's top 500 enterprises, central state-owned enterprises and other more than 400, the turnover of large customers accounted for more than 85%, the five business segments "less electricity" ranked third in China; "Good use of electricity" ranked the first echelon of international and domestic; "Renewable electricity" continues to rank at the top of the international and domestic rankings. In the past three years, customer satisfaction has increased from 86.50% to 87.02%, and the annual customer complaint rate has decreased from 0.85% to 0.07%.
