Recently, FGI Science And Technology Co.(“FGI”) has once again become a benchmark in the industry in the quality management model of “controlling double sources, controlling the middle and firm, and excellent service” issued by the China Quality Inspection Association (CQIA). The company is a company specializing in the research and development, production, sales and service of power electronic equipment, to “master the core technology, and constantly promote the development of power electronic equipment and the Internet of Things industry” as its own responsibility, with high-quality products and services for the social energy saving to create value. This year is the “National Quality Month”, the achievement is not only the company's excellent results in quality management, but also the company's commitment to promote the development of industrial high quality.
1.Lean manufacturing, the pursuit of excellent quality
In the manufacturing process, FGI fully imports the lean production concept and pursues “more, faster, better, more economical”. The company has introduced advanced equipments and technologies such as FCT/ICT, 3D AOI, etc., which have significantly improved the production efficiency and quality level. Through measures such as barcode error prevention system and electronic quality inspection, FGI ensures the traceability and transparency of the production process, thus guaranteeing the excellent quality of the products.
2.Customer-oriented, provide quality service
FGI always puts customers in the first place, and has launched the “one-stop customer butler” service model, which combines online and offline to provide an all-round, seamless service experience. Through the “blockchain” service network, the company realizes regional customer sharing, responds quickly to customer needs and enhances customer satisfaction. This model not only improves service efficiency, but also strengthens customers' trust in the FGI brand. FGI's green power products, which are “less electricity, better electricity, regenerative electricity, explosion-proof electricity and storage electricity”, fulfill the concept of “customer-centered, providing customers with better product and service experience and value”. The company's energy-fed products ranked first in the industry, SVG products won the National Manufacturing Industry Championship, inverter business has always ranked first in the domestic echelon, energy storage, explosion-proof products are in high-speed growth, and sales in overseas markets have doubled in the past three years.
3.Digital Transformation, Helping High-Quality Development
FGI has constructed an integrated digital platform, realizing business and financial integration, design and manufacturing integration, manufacturing execution integration, multi-location R&D and design synergy, production process digitization, automation and partial intelligence. This not only guarantees the consistency and accuracy of data, but also builds a product assurance system for full life cycle management and a quality problem tracing system, providing solid technical support for the company's high-quality development.
